Whether you\u2019ve had bad experiences in the past or no experience at all, there will always be fears underlying your decision to outsource software development.<\/p>\n\n\n\n\n\n\n\n
They concerns about outsourcing software development mostly fall into one of the following categories:<\/p>\n\n\n\n For each, let\u2019s have a look at what these concerns may be and what you can do about them.<\/p>\n\n\n\n \n Request our free guide with more relatable business scenarios, good reasons for outsourcing software development, concerns about outsourcing software development along with insider tips on how to get the most<\/strong> out of a software partner.\n <\/p>\n<\/div>\n\n\n\n To read “Over-staffed & Under-whelmed? Avoiding Frustration When Working With External IT Specialists”<\/strong>, please provide us with your contact information so we can send you the PDF.<\/p>\n\n\n\n <\/p> \ud83d\udc8e<\/strong><\/td> \ud83d\udcac<\/strong><\/td> \ud83e\udd1d<\/strong><\/td> \ud83d\udd12<\/strong><\/td><\/tr> Quality<\/strong><\/td> Communication<\/strong><\/td> Honesty<\/strong><\/td> Safety<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n Quality<\/h2>\n\n\n\n
What you\u2019re mostly concerned about<\/strong><\/th> <\/th> What you can do about it<\/strong><\/th><\/tr><\/thead> The end-result will be below expectations<\/em><\/td> \ud83d\udc49<\/td> Never settle for oral confirmation during meetings. Clearly describe your expectations and get them confirmed via email. Ask for these expectations to be rephrased and repeated to make sure you\u2019re on the same page.<\/td><\/tr> I\u2019ll be locked into relying on them (vendor lock-in), even if I\u2019d rather switch to another provider<\/em><\/td> \ud83d\udc49<\/td> To avoid \u201chigh switching costs\u201d, divide your project into completed stages, where each opens a window of opportunity to change the service provider.<\/td><\/tr> They will deliver as expected, but after some time lots bugs will emerge and they will avoid responsibility<\/em><\/td> \ud83d\udc49<\/td> Accept that QA must be part of the process and it can\u2019t be done by the ones developing. Do test on your own, but don\u2019t rely on it entirely, as some bugs can only be found through specialised testing.<\/td><\/tr> They\u2019re not as skilled and well-trained as they seem to be<\/em><\/td> \ud83d\udc49<\/td> Pay attention if they are asking enough questions. Appreciate if they openly admit not knowing things or making mistakes. Humbleness grows with knowledge and experience (see \u201cthe Dunning-Kruger effect\u201d).<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n Communication<\/h2>\n\n\n\n
What you\u2019re mostly concerned about<\/strong><\/th> <\/th> What you can do about it<\/strong><\/th><\/tr><\/thead> They won\u2019t understand what I want but they won\u2019t admit it<\/em><\/em><\/td> \ud83d\udc49<\/td> Never settle for oral confirmation during meetings. Clearly describe your expectations and get them confirmed via email. Ask for these expectations to be rephrased and repeated to make sure you\u2019re on the same page.<\/td><\/tr> Communicating with foreigners can be a drag, I hope this won\u2019t be one of these scenarios<\/em><\/td> \ud83d\udc49<\/td> Decide on your own whether you\u2019ll be comfortable communicating with your primary contacts. Consider picking channels that provide the best mix of flexibility and clarity (e.g. text chat instead of calls).<\/td><\/tr> They will be pushy with upselling services I\u2019m not interested in, instead of focusing on my problem<\/em><\/td> \ud83d\udc49<\/td> During initial talks, see if they focus on solving your issues instead of creating new diversions (upselling unsolicited services).<\/td><\/tr> (…)<\/td> <\/td> <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n \n …curious about the rest?<\/h2>\n
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